Privacy policy

In Europe and in Spain, there are data protection regulations designed to safeguard your personal information, and our company is required to comply with them.

For this reason, it is very important to us that you clearly understand what we will do with the personal data we request from you.

We aim to be transparent and give you control over your data, using clear and simple language and offering straightforward options that allow you to decide how your personal information will be used.

If, after reading this information, you have any questions, please do not hesitate to contact us.

Thank you very much for your cooperation.

Who we are?

  • Company name: EPC Focus Investments S.L.
  • Tax ID (CIF): B72559255
  • Address: Calle Sagasta 24, 3ºA – 28004 Madrid
  • Contact email: [email protected]
  • Website: myttas.com

Contact our Data Protection Officer

Did you know that our organization has a Data Protection Officer (DPO) to whom you can send any complaints, questions, or suggestions regarding the use of your personal information?
Our Data Protection Officer is AUDIDAT 3.0, S.L., and their contact details are as follows:

What will we use your data for?

In general terms, your personal data will be used to maintain our relationship with you and to provide our services.

They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary for us to maintain contact with you and to provide our services. To ensure transparency, we will provide you with several options (such as checkboxes) that allow you to clearly and simply decide how your personal information may be used.

Who will have access to the information we request?

As a general rule, only duly authorized personnel within our organization will have access to the information we request from you.

Similarly, certain entities may need access to your personal information in order for us to provide our services. For example, our bank may receive your data if payment for our services is made by card or bank transfer.

In addition, certain public or private entities may receive your information when we are legally required to provide it. For instance, tax regulations require us to provide the Spanish Tax Agency with certain information about financial transactions that exceed specific thresholds.

If, beyond the situations described above, we need to share your personal information with other entities, we will always request your prior consent through clear options that allow you to decide.

How will we protect your data?

We will protect your data by applying effective security measures appropriate to the risks involved in the use of your information.

To this end, our organization has implemented a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data remains secure at all times.

Will we send your data to other countries?

Some countries provide strong data protection standards, while others do not. For example, the European Union is considered a safe environment for your data. Our policy is not to transfer your personal information to any country that does not offer an adequate level of data protection.

If, for the purpose of providing our services, it becomes necessary to transfer your data to a country that is not considered as secure as Spain, we will always request your prior consent and apply appropriate security measures to reduce the risks associated with such transfers.

How long will we keep your data?

We will retain your data for the duration of our relationship and for as long as required by applicable law. Once the legal retention periods have expired, your data will be securely deleted in an environmentally responsible manner.

What are your data protection rights?

You may contact us at any time to find out what information we hold about you, to correct it if it is inaccurate, or to request its deletion once our relationship has ended, provided this is legally permitted.

You also have the right to request the transfer of your information to another entity. This right is known as data portability and may be useful in certain situations.

To exercise any of these rights, you must submit a written request to our address along with a copy of your ID document so that we can verify your identity.

Our offices have specific forms available to request these rights, and we will gladly assist you in completing them.

For more information about your data protection rights, you may visit the website of the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at: www.agpd.es

Can you withdraw your consent later if you change your mind?

Yes. You may withdraw your consent regarding the use of your data at any time.

For example, if you previously agreed to receive advertising about our products or services but no longer wish to receive such communications, you may notify us through the objection to processing form available at our offices.

Where can you file a complaint if you believe your rights have not been respected?

If you believe that your rights have not been properly addressed by our organization, you may file a complaint with the Spanish Data Protection Agency through one of the following channels:

  • Electronic office: www.agpd.es
  • Address:
    Agencia Española de Protección de Datos
    C/ Jorge Juan, 6
    28001-Madrid
  • Telephone:
    901 100 099
    91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or legal representative.

Will we create profiles about you?

Our policy is not to create profiles about users of our services.

However, there may be situations in which, for service, commercial, or other purposes, it may be necessary to create information profiles about you. For example, your purchase or service history may be used to offer products or services tailored to your preferences or needs.

In such cases, we will apply effective security measures to ensure that your information is protected at all times from unauthorized access or misuse.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those explained above. However, if we ever need to use your data for different activities, we will always request your prior consent through clear options that allow you to decide.